Above, an intimate mezzanine and a spatial second floor, provide a space for slower-paced activities and events. The second floor consists of a large book collection in its open library, while plenty of seating is spread out for reading and social interactions. Outdoor, a large seating area provides a tea garden and can transform into an event space in warmer days.

Crossboundaries uses a pentagon shape to defy the grid layout of the surrounding office towers. When multiplied, the pentagons can be demarcated for either rigid or organic outlines. They propagate like tea trees, taking form as floor, staircase, ceiling and furniture. The predominant use of wood softens the geometric pentagons and reinforces the sense of earthiness and organic growth that fills the teahouse.

A long, undulating flight of stairs suspends down from the ceiling. It takes the customers from the fast-paced first floor to weave through the steel columns and enjoy the changing atmosphere of the space. As the concrete path continues to the second floor, it is complemented with green woven vinyl that evokes warmth and nature. Enhanced by a hung ceiling and light boxes in the shape of pentagons, this winding journey in Teabank simulates a relaxing stroll through tea fields, giving the customer an experience-focused offline store in the age of ecommerce.